Stay safe on OTXAD
At OTXAD, we are 100% committed to making your experience on our platform as safe as possible. Here is some advice on how to stay safe while trading on OTXAD.
General safety advice
Verify the item in person
Always meet the seller and inspect the item thoroughly before proceeding with any payment.
While applying for a job
Research the job and the employer before you apply. Don't give out personal information before meeting the employer in person. Avoid giving bank details unnecesarily.
Exchange item and payment at the same time
Buyers - don't make any payments before receiving an item. Sellers - don't send an item before receiving payment.
Use common sense
Avoid anything that appears too good to be true, such as unrealistically low prices and promises of quick money.
Never give out financial information
This includes bank account details, eBay/PayPal info, and any other information that could be misused.
Scams and frauds to watch out for
Fake payment services
OTXAD does not offer any form of payment scheme or protection. Please report any emails claiming to offer such services. Avoid using online payment services or escrow sites unless you are 100% sure that they are genuine.
Fake information requests
OTXAD never sends emails asking for your password or detailed personal information. If you receive an email asking you to provide your personal details to us, do not open any links. Please report the email and delete it.
Fake fee requests
Avoid anyone that asks for a fee for a job, to view a car or property, or any other fake fees to jump the line. If it sounds suspicious, it probably is.
Requests to use money transfer services such as Western Union or MoneyGram
These services are not meant for transactions between strangers and many scams are run through them. Avoid requests to use these services.
Safety measures provided by OTXAD
Email address is hidden
Your email address is not visible to anyone. Only users who are logged in can contact you via Chat.
Option to hide phone number
You have the option to hide your phone number and only be contacted via Chat to protect your privacy.
Continuous improvement
We make constant improvements to our technology to detect and prevent suspicious or inappropriate activity.
Reporting a safety issue
Victim of a scam?
If you feel that you have been the victim of a scam, please report your situation to us immediately. If you have been cheated, we also recommend that you contact your local police department.
Information sharing
OTXAD is committed to the privacy of our users and does not share user information publicly. However, we take safety seriously and will cooperate with law enforcement if we receive requests regarding fraudulent or other criminal activity.